8 baje Privacy Policy

This Privacy Policy ("Policy") applies to the use of all services on the 8 baje platform. When you use our website or application, you are considered to have accepted the terms of this Policy. Our Terms and Conditions and this Privacy Policy complement each other — both should be read together. Users will be properly notified of any changes.

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1

Scope of Data Collection

We collect certain information when you register with 8 baje and when you use our services. This information is necessary to provide secure services, verify identity and process transactions.

1.1 Information You Provide Directly

When you provide information yourself, we may collect the following:

• Full name, date of birth and national identity card details
• Mobile number and email address
• bKash, Nagad, Rocket or Upay mobile banking number or bank account details
• Password (stored in encrypted form, not readable in plain text)
• Content of communications provided via support chat or email

1.2 Automatically Collected Information

Some information is automatically recorded while using the platform:

• Device type, operating system and browser version
• IP address and approximate geographic location
• Login and logout times and session-related information
• Browsing activity and click patterns on the website
• Data collected from cookies and similar tracking technologies

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2

Purpose of Data Use

Collected information is used only for specific purposes. 8 baje does not use any information unnecessarily or beyond its stated purpose.

• Identity Verification: To confirm a user's identity when opening an account and before financial transactions.
• Transaction Processing: To complete deposits and withdrawals via mobile banking or bank transfer.
• Providing Support: To assist users in Bengali and English through live chat or email.
• Security: To detect fraud, unauthorized access and suspicious activity.
• Service Improvement: To analyze user experience and make the platform more effective.
• Age Verification: To check that no one under 21 years of age is operating an account.

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3

Cookies and Tracking Technology

Cookies are used on the 8 baje website. Cookies are small text files stored in your browser that help improve the quality of our services.

3.1 Types of Cookies

• Essential Cookies: Required for login sessions, security tokens and basic functionality. Disabling these will prevent the website from working properly.
• Functional Cookies: Used to remember language preferences, screen settings and previous browsing experience.
• Analytics Cookies: Used to understand which parts of the site users spend the most time on. This data is collected anonymously.

3.2 Cookie Controls

You can disable non-essential cookies from your browser settings. Please note that disabling some cookies may limit certain features of the platform.

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4

Sharing Information with Third Parties

8 baje does not sell users' personal information for commercial purposes or share it with unrelated third parties. However, information may be shared in the following specific circumstances:

• Payment Processing Partners: Only the necessary information to complete transactions with bKash, Nagad, Rocket, Upay or banks.
• Technology Providers: Contracted service providers for hosting, cybersecurity and platform maintenance.
• Legal Obligations: At the request of authorities as part of a court order or valid legal process.
• Fraud Prevention: With verification services to protect accounts and prevent fraud.

Each third party operates under a strict confidentiality agreement and may not use information beyond its defined purpose.

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5

Data Protection Measures

8 baje has adopted industry-standard technical and organizational measures to protect your personal and financial information.

• All data transmission is secured through SSL/TLS encryption
• Passwords are stored using high-strength hashing algorithms
• Automatic alerts and blocking for suspicious login attempts
• Regular security audits conducted on data servers
• Internal staff access to data is limited on a need-to-know basis

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6

Data Retention Period

Necessary information is retained while your account is active. Even after account closure, certain information may be kept for a defined period due to legal obligations or dispute resolution needs. Once the need has ended, data is securely deleted.

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7

User Rights

You have the following rights regarding your own information:

7.1 Right to Access

You can log into your account at any time to view your stored personal information. Contact the support team for detailed records.

7.2 Right to Correction

If any of your stored information is incorrect, you can request a correction. The correction will be made after identity verification is completed.

7.3 Request for Deletion

After account closure, you can request deletion of your data beyond what is required by applicable law or ongoing disputes. Our support team is available 24 hours in Bengali and English to assist with this.

7.4 Right to Object to Processing

You have the right to object to the use of your information for specific purposes, particularly for marketing communications.

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8

Protection of Minors

8 baje provides services only to those aged 21 and above. We do not knowingly collect information from minors. Age verification is mandatory at registration. If we become aware of an account belonging to a minor, that account is immediately closed and all related information is deleted. Adhering to our Responsible Gaming Guidelines is very important to us.

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9

Third-Party Websites

8 baje's services may sometimes contain references to other websites. 8 baje is not responsible for the privacy practices of those external websites. You should read their own privacy policies before using any external site.

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10

Policy Changes and Updates

This Privacy Policy may be updated from time to time in response to service changes or legal requirements. For significant changes, a notification will be sent to your registered mobile number or email. The effective date of the updated policy will be clearly stated at the top of the page. Continued use of the platform after changes will be considered acceptance of the updated policy.

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11

Contact and Complaints

For any questions, concerns or complaints about this Privacy Policy, please contact us. Our support team responds 24/7 via live chat and email in Bengali and English.

Email: [email protected]

For more details on privacy, you can also visit our Frequently Asked Questions page, where you will find answers to common questions about accounts, payments and security.